These Terms are the contract between you and RENTEK Services Sdn. Bhd. (Co. No. 202301036362 / 1530285-H) also known as RENTEK for using SecuriTrac on the web, on iOS and on Android. Each rule appears once; other clauses refer to it by number.
1. Key terms
A capitalised word has only the meaning given in this table, wherever it appears.
Term
Meaning
RENTEK, we, us, our
RENTEK Services Sdn. Bhd. (Company No. 202301036362 (1530285-H)), 4th Floor, Lot 12, Block A, Warisan Square, 88000 Kota Kinabalu, Sabah, Malaysia
Customer, you, your
The person or organisation that subscribes to the Services and is named in the Order Form or Account
Authorised User
A person you allow to use your Account, such as an employee, fleet manager or family member
Tracked Person
Any individual whose location, driving behaviour, image or voice is captured by a Device, such as a driver or passenger
SecuriTrac
The brand name of RENTEK’s tracking and fleet management products. It is not a separate company
Platform
The SecuriTrac web portal at securitrac.rentekservices.com and its supporting systems
App
The SecuriTrac mobile application for iOS (Apple App Store) and Android (Google Play)
Device
Hardware supplied or approved by RENTEK, including GPS trackers, AI MDVR cameras, tachographs, speed limiters and their SIM cards and accessories
Services
The Platform, the App, Device connectivity, installation and support, as listed in your Plan
Plan
The package of Services, limits and Fees you selected
Order Form
The quotation, invoice, online checkout page, e-form (clause 2.6) or signed form that records your Plan, Fees and Subscription Term
Subscription Term
The period you have paid for or committed to, including each renewal
Fees
All amounts payable under your Order Form
Account
The login profile that gives access to the Platform and App
Customer Data
All data created by your Devices or entered by you or your Authorised Users, including location, trips, video, audio, alerts and reports
Personal Data Protection Act 2010 (Act 709) of Malaysia, as amended by the Personal Data Protection (Amendment) Act 2024, and its regulations and guidelines
CMA
Communications and Multimedia Act 1998 (Act 588) of Malaysia
MCMC
Malaysian Communications and Multimedia Commission
CPA
Consumer Protection Act 1999 (Act 599) of Malaysia
Consumer
A Customer who is a “consumer” as defined in the CPA
Applicable Law
All Malaysian laws and regulations that apply to a party, including the PDPA, CMA, CPA, Contracts Act 1950, Electronic Commerce Act 2006, Computer Crimes Act 1997 and road transport laws
Business Day
A day other than a Saturday, Sunday or public holiday in Sabah, Malaysia
How to read these Terms
“Must” means a duty. “May” means a choice. “Including” means “including but not limited to”.
Headings are for convenience and do not change the meaning of a clause.
All amounts are in Ringgit Malaysia (RM). All times are Malaysian time (UTC+8).
If documents conflict, this order applies: (a) the Order Form, (b) these Terms, (c) other RENTEK policies. For how Personal Data is handled, the Privacy Policy applies.
Nothing in these Terms removes a right that Applicable Law says cannot be removed. If a clause conflicts with such a law, the law applies and the rest of the clause continues.
2. Agreement and acceptance
2.1
When you are bound. You accept these Terms on the earliest of: (a) signing or paying an Order Form, (b) ticking “I agree” on the Platform or App, (c) sending an e-form under clause 2.6, or (d) first using the Services. Electronic acceptance is valid under the Electronic Commerce Act 2006.
2.2
If you do not agree, do not use the Services.
2.3
Who may subscribe. You must be at least 18 years old and able to make a binding contract under the Contracts Act 1950. If you accept for a company or organisation, you confirm that you have authority to bind it, and “Customer” means that organisation.
2.4
Authorised Users. Each Authorised User must follow clauses 6, 7 and 8. You are responsible for what your Authorised Users do in your Account.
2.5
Whole agreement. The Order Form, these Terms and the Privacy Policy are the whole agreement for the Services. Statements in brochures, the website or chat messages (including messages from the MAKU virtual assistant) are information only and are not contract terms unless repeated in the Order Form.
2.6
Applications and e-forms. You apply for the Services and accept your subscription by completing RENTEK’s application and subscription form (the “e-form”) and sending it to eforms.rentek@gmail.com, or through any link to the e-form that RENTEK gives you. The e-form forms part of your Order Form. An application is complete only when RENTEK has received every required field and document. RENTEK may accept or reject an application. The subscription starts when RENTEK confirms it in writing, by email, by invoice or by activating the Services, and RENTEK may first ask for proof of identity or business registration. RENTEK’s copy of the e-form, the email and its time stamp are evidence of your application, your acceptance and the version of these Terms you accepted. A form sent to any other address is not a valid application. This address is for applications only. Notices go to the address in clause 16.2. Never send passwords or full card numbers to this address, because RENTEK will not ask for them there. Personal Data in an e-form is handled under the Privacy Policy.
3. The Services
3.1
What we provide. During the Subscription Term we give you access to the Services included in your Plan. Features differ between Plans. The Order Form states which apply to you.
3.2
What the Services are for. The Services help you locate, monitor and manage vehicles and assets that you are allowed to track under clause 7.1. They are a management aid. They are not an emergency service, an insurance product, or a guarantee that a vehicle will be recovered or an incident prevented.
3.3
Changes. We may update or improve the Services. We will not materially reduce the core features of your Plan during a paid Subscription Term unless Applicable Law, a regulator, a network operator or a security risk requires it. If we must, clause 15.4 applies.
3.4
Support. Support is available through support.rentekservices.com and WhatsApp +60 16-806 6778 on Business Days from 9.00 am to 6.00 pm. Support tickets and WhatsApp messages may be sent at any time and are answered during those hours.
4. Subscription, Fees and payment
4.1
Fees. You must pay the Fees stated in your Order Form. Prices shown on the website are indicative until confirmed in an Order Form.
4.2
When payment is due. Subscription Fees are payable in advance for each billing period. Device and installation Fees are payable before installation. Invoices are due within 14 days of the invoice date unless the Order Form says otherwise.
4.3
Tax. Fees exclude Sales and Service Tax and any other government tax unless stated as inclusive. Where tax applies, we add it to the invoice.
4.4
Renewal. At the end of each Subscription Term the subscription renews for the same period at the then-current Fees unless you or we give written notice of non-renewal at least 30 days before the end date. We will send a renewal reminder at least 45 days before the end date.
4.5
Price changes. We may change Fees with at least 30 days’ written notice. A change takes effect only from your next renewal. If you do not accept it, you may give notice of non-renewal under clause 4.4.
4.6
Late payment. If an invoice is unpaid after its due date, we may suspend the Services under clause 15.2. We may charge late interest of 15% per year on the overdue amount, or the maximum rate the law allows if that is lower. Reconnection after suspension may carry a fee of RM 50.
4.7
Refunds. Fees already paid are not refundable, except where clause 15.4 or 15.5 applies or where Applicable Law, including the CPA, gives you a right to a refund.
4.8
Payment methods. We accept FPX and credit card. Subscriptions are not sold through Apple In-App Purchase or Google Play Billing. Payment is made directly to RENTEK. No purchase can be made inside the App.
5. Devices, installation and connectivity
5.1
Ownership. The Order Form states whether a Device is (a) sold to you or (b) rented to you. A sold Device becomes yours when paid in full. A rented Device stays RENTEK’s property and must be returned in working condition within 14 days after the subscription ends, or you must pay its replacement cost.
5.2
SIM cards. Unless the Order Form says otherwise, the SIM card and data line in a Device belong to RENTEK or its mobile network operator. You must not remove the SIM, use it in another device, or use it for anything other than the Services.
5.3
Installation. Installation must be done by RENTEK or an installer approved by RENTEK. You must make the vehicle available at the agreed time and place and confirm that you own it or have the owner’s written permission.
5.4
Care of Devices. You must not tamper with, open, relocate, reprogram or disable a Device, and must not allow anyone else to do so. Damage caused by tampering, accident, water, fire, vehicle electrical faults or unapproved repair is not covered by warranty.
5.5
Device warranty. A Device is covered by a 12-month limited warranty from installation against manufacturing defects. During that period we will repair or replace a defective Device. This is in addition to any guarantee you have as a Consumer under the CPA.
5.6
Standards. Devices supplied by RENTEK are intended to comply with the technical standards required under the CMA, including certification and labelling recognised by MCMC where required.
5.7
Vehicle regulations. You are responsible for meeting the road transport and licensing rules that apply to your vehicles and business, such as speed limiter, tachograph or permit conditions. RENTEK supplies equipment and reports to support this but does not guarantee regulatory approval.
6. Accounts and security
6.1
Accurate details. You must give true and current registration details and update them when they change.
6.2
Your credentials. You must keep usernames and passwords confidential, use a strong password, and give each Authorised User a separate login where the Plan allows. You must not share one login among several people.
6.3
Your responsibility. Activity carried out with your credentials is treated as your activity, unless it was caused by RENTEK’s breach of clause 6.5.
6.4
Tell us quickly. You must notify us without delay at contact.rentek@gmail.com if you suspect unauthorised access, a lost phone with the App logged in, or a departing employee who still has access.
6.5
Our security. We apply technical and organisational security measures appropriate to the Services, as required by the security principle of the PDPA.
6.6
Account deletion. You may request deletion of your Account from within the App, at https://rentekservices.com/account-deletion, or by contacting support. Clause 15.6 explains what happens to Customer Data.
6.7
App permissions. The App asks for permissions such as location, notifications and camera only where a feature needs them, and explains why before it asks. You can change permissions in your phone settings. Turning a permission off may stop that feature working. If a feature collects location while the App is closed or not in use, the App will first explain this and ask for your consent.
7. Your responsibilities when tracking people and vehicles
7.1
Right to track. You may install a Device only in a vehicle or asset that you own, or where you hold the owner’s written permission.
7.2
Tell the people being tracked. Before a Device records a Tracked Person, you must inform that person in writing, in Bahasa Malaysia and English, that the vehicle is tracked, what is recorded (location, driving behaviour, and video or audio where a camera is fitted), why, and who to contact. This is your duty under the notice and choice principle of the PDPA.
7.3
Consent. Where the PDPA requires consent from a Tracked Person, you must obtain it and keep a record. You must give us a copy if a regulator asks for it.
7.4
In-cabin cameras. If your Plan includes AI MDVR, you must display a visible notice in the vehicle that video and, where enabled, audio recording is in operation. If a camera identifies drivers by their face or other biometric data, you must first obtain the driver’s explicit written consent, because the PDPA treats biometric data as sensitive personal data.
7.5
Rental and hired vehicles. If you rent or lend a tracked vehicle to another person, your rental agreement must state clearly that the vehicle is tracked.
7.6
Lawful purpose only. You must use Customer Data only for lawful purposes such as fleet management, safety, security, asset recovery and legal compliance.
7.7
Your own records. You are responsible for exporting any reports or video you need to keep. Storage periods are stated in your Plan and in the Privacy Policy.
8. Prohibited use
You and your Authorised Users must not do any of the following:
Track, monitor or record any person secretly, or stalk, harass or intimidate any person.
Install a Device in a vehicle or on property without the right described in clause 7.1.
Use the Services, a Device or a SIM in a way that breaches the CMA, including improper use of network facilities or network services (section 233) or interception of communications.
Access, or try to access, any account, data or system without authority, contrary to the Computer Crimes Act 1997.
Upload or send content that is unlawful, obscene, false, menacing or offensive.
Copy, reverse engineer, decompile or modify the Platform, App or Device firmware, except where Applicable Law allows it and cannot be excluded.
Resell, sublicense or share the Services with third parties unless the Order Form names you as a reseller.
Probe, scan or test the security of the Services, or bypass any access control, without our written permission.
Use automated tools, bots or scrapers that overload or extract data from the Services, other than through an API we provide.
Use the Services while driving in a way that distracts the driver.
A breach of this clause is a material breach. Clause 15.2 states what we may do.
9. Data and privacy
9.1
One source for privacy details. The Privacy Policy explains what Personal Data RENTEK collects, why, how long it is kept, and how to exercise PDPA rights. Those details are not repeated here. This clause sets only the contractual roles and duties.
9.2
Who is responsible for which data.
Data
Data controller under the PDPA
RENTEK’s role
Your Account, contact, billing and support details
Ownership. You own your Customer Data. You give RENTEK permission to host, process and transmit it only to provide, secure, support and improve the Services.
9.4
When RENTEK is your data processor, RENTEK must:
process Customer Data only on your instructions, which are these Terms and your use of the Service settings;
keep it secure as required by the security principle of the PDPA;
notify you without undue delay after becoming aware of a personal data breach affecting your Customer Data, with the information you need to meet your own notification duties;
require its staff and sub-processors (such as hosting, mapping and mobile network providers) to protect the data to at least the same standard;
give reasonable help when a Tracked Person asks you for access, correction or data portability;
delete or return Customer Data as stated in clause 15.6.
9.5
Where data is stored. Customer Data is hosted on secure cloud servers selected by RENTEK, in Malaysia or in other countries. If Personal Data is transferred outside Malaysia, RENTEK will do so only as permitted by section 129 of the PDPA and the Commissioner’s guideline on cross-border transfers.
9.6
Anonymised data. RENTEK may create statistics that do not identify you, any person or any vehicle, and use them to improve the Services.
9.7
Legal requests. RENTEK may disclose data where a Malaysian court order or Applicable Law requires it, for example a lawful request from the police or MCMC. Where the law allows, we will tell you first.
9.8
Data protection contact. RENTEK’s Data Protection Officer can be reached at contact.rentek@gmail.com or +60 16-860 3228. RENTEK will appoint and register its Data Protection Officer with the Personal Data Protection Commissioner where the PDPA requires.
10. Service limits and availability
10.1
What the Services depend on. The Services rely on satellite positioning, mobile data networks, internet access, mapping providers, vehicle power and your phone or browser. RENTEK does not control these.
10.2
What this means in practice. You accept that:
location may be inaccurate or delayed, especially in tunnels, basements, dense buildings, remote areas or bad weather;
data and alerts may be delayed or lost where there is no mobile coverage, and are sent when coverage returns only if the Device supports storage;
a Device stops reporting if it loses power, is damaged, removed or jammed;
map data, addresses and speed limits come from third parties and may be out of date;
AI alerts (for example fatigue or distraction detection) are estimates and can be wrong.
10.3
Maintenance. We may carry out planned maintenance and will give notice in the Platform or App where practical. Urgent security work may be done without notice.
10.4
Availability target. We aim for the Platform to be available 99% of each month, excluding planned maintenance and matters in clauses 10.1 and 18.6. This is a target, not a guarantee, unless your Order Form includes a service level agreement.
10.5
Network changes. If a mobile operator retires a network technology that a Device needs, the Device may need replacing. We will give you as much notice as we receive and offer a replacement option.
11. Intellectual property and licence
11.1
RENTEK’s rights. RENTEK and its licensors own the Platform, the App, Device firmware, documentation, and the names and logos RENTEK, SecuriTrac and MAKU. These Terms do not transfer ownership of any of them to you.
11.2
Your licence. During the Subscription Term, RENTEK gives you a limited, non-exclusive, non-transferable licence to use the Platform and App for your own internal purposes, within the limits of your Plan.
11.3
Trademarks. You must not use RENTEK’s names or logos without written permission, except to state truthfully that you use SecuriTrac.
11.4
Feedback. If you send suggestions, RENTEK may use them without payment or obligation to you.
12. Third-party services
12.1
What is involved. The Services use third-party providers, including mobile network operators licensed under the CMA, map and location providers, cloud hosting providers, and Apple and Google for App distribution.
12.2
Their terms. Where you use a third-party feature directly (for example map display in the App), that provider’s terms also apply to that feature.
12.3
Our responsibility. RENTEK remains responsible to you for the Services as stated in these Terms, but is not responsible for a third party’s network outage, coverage, map errors or changes to its service, as described in clause 10.
12.4
App stores. Extra terms for the iOS App are in Annex A, and for the Android App in Annex B.
13. Warranties and liability
13.1
Our promise. RENTEK will provide the Services with reasonable care and skill and in line with the description in your Plan.
13.2
What we do not promise. Except for clauses 5.5 and 13.1, and subject to clause 13.6, RENTEK does not promise that the Services will be uninterrupted, error-free, or that they will prevent theft, accidents or loss, or lead to recovery of a vehicle.
13.3
Losses we are not liable for. Subject to clause 13.6, RENTEK is not liable for: (a) loss of profit, revenue, business or goodwill; (b) indirect or consequential loss; (c) loss caused by the matters in clause 10; (d) loss caused by your breach of clauses 5, 6, 7 or 8; or (e) theft of, or damage to, a vehicle or its contents.
13.4
Cap. Subject to clause 13.6, RENTEK’s total liability to you for all claims in any 12-month period is limited to the Fees you paid for the Services in that period.
13.5
Your decisions. You remain responsible for decisions you make using the Services, including decisions about drivers, routes and safety.
13.6
What is never limited. Nothing in these Terms limits or excludes: (a) liability for death or personal injury caused by negligence; (b) liability for fraud; (c) any guarantee, right or remedy that a Consumer has under the CPA; or (d) any other liability that Applicable Law does not allow to be limited.
14. Indemnity
14.1
By you. You must compensate RENTEK for losses, fines and reasonable legal costs that RENTEK suffers because of a third-party claim or regulator action caused by: (a) your breach of clause 7 or 8; or (b) your tracking or recording of a person without the notice or consent required by the PDPA.
14.2
By RENTEK. RENTEK must compensate you for losses and reasonable legal costs you suffer because of a third-party claim that the Platform or App, used as these Terms allow, infringes that party’s intellectual property rights in Malaysia.
14.3
Conditions. The party claiming under this clause must (a) tell the other party promptly, (b) let the other party control the defence, and (c) give reasonable help. Clause 14.1 does not apply to a Consumer to the extent the CPA would treat it as an unfair contract term.
15. Suspension and ending the subscription
15.1
Ending by you. You may end the subscription by giving notice of non-renewal under clause 4.4, or, if your Order Form has no fixed Subscription Term, at any time by 30 days’ written notice. If your Order Form has a fixed Subscription Term, ending early does not release you from the Fees for the rest of that term, except where clause 15.4 or 15.5 applies. For a Consumer, this means reasonable compensation as allowed by section 75 of the Contracts Act 1950. Clause 4.7 applies to Fees already paid.
15.2
Suspension by RENTEK. RENTEK may suspend all or part of the Services if: (a) an invoice remains unpaid 14 days after a written reminder; (b) you or an Authorised User breach clause 7 or 8; (c) your Account poses a security risk; or (d) a court, regulator or network operator requires it. We will give notice before suspending where practical, and restore the Services promptly once the cause is fixed.
15.3
Termination by RENTEK. RENTEK may end the subscription by written notice if: (a) you commit a material breach and do not fix it within 14 days of being asked; (b) you breach items 1 to 4 of clause 8; or (c) you become insolvent or are wound up.
15.4
If RENTEK reduces or stops a Service. If RENTEK materially reduces the core features of your Plan or discontinues the Services, you may end the subscription within 30 days of the notice and receive a refund of prepaid Fees for the unused period.
15.5
Termination by you for RENTEK’s breach. If RENTEK commits a material breach and does not fix it within 30 days of your written notice, you may end the subscription and receive a refund of prepaid Fees for the unused period.
15.6
What happens when the subscription ends.
Access to the Platform and App stops on the end date.
You must pay all Fees due up to the end date and return any rented Device under clause 5.1.
You may export your Customer Data for 30 days after the end date by contacting support.
RENTEK will then delete Customer Data within 90 days, except data that Applicable Law requires RENTEK to keep.
15.7
Clauses that continue. Clauses 9, 11, 13, 14, 15.6, 17, 18.9 and 18.11 continue after the subscription ends.
16. Notices and complaints
16.1
Notices to you. We send notices by email to your Account address, by in-app message, or by post to your Order Form address. An email or in-app notice is treated as received on the next Business Day.
16.2
Notices to RENTEK. Send notices by email to contact.rentek@gmail.com and by post to RENTEK Services Sdn. Bhd. at our registered address in clause 1. Day-to-day requests go to support under clause 3.4. Applications go to the e-form address in clause 2.6 and are not notices.
16.3
Complaints. Tell us first through support. We will acknowledge within 3 Business Days and aim to give a full reply within 14 Business Days.
16.4
If you are still not satisfied. You may contact the body that covers your issue:
Issue
Body
Personal Data
Personal Data Protection Commissioner, Malaysia
Communications or network service matters
MCMC, or the Communications and Multimedia Consumer Forum of Malaysia
Consumer goods and services claims
Tribunal for Consumer Claims Malaysia
17. Governing law and disputes
17.1
Law. These Terms are governed by the laws of Malaysia.
17.2
Talk first. If a dispute arises, both parties must first try to settle it through the complaints process in clause 16.3 for at least 30 days.
17.3
Courts. If the dispute is not settled, the courts of Malaysia at Kota Kinabalu, Sabah have jurisdiction. This does not stop a Consumer from using the Tribunal for Consumer Claims or any other forum that Applicable Law gives them.
17.4
Urgent relief. Either party may ask a court for urgent orders at any time, for example to stop misuse of data or intellectual property.
18. General
18.1
Language. These Terms are provided in English and Bahasa Malaysia. If the two versions differ, the English version applies, unless Applicable Law requires otherwise.
18.2
Changes to these Terms. We may update these Terms. We will give at least 30 days’ notice by email or in-app message, and show the new version number and effective date. A change that reduces your rights takes effect only after that notice period. If you do not accept a material change, you may end the subscription before it takes effect and clause 15.4 applies. Continuing to use the Services after the effective date means you accept the change.
18.3
Transfer. You may not transfer your rights under these Terms without our written consent. RENTEK may transfer its rights to a successor of its business and will notify you.
18.4
Invalid clause. If a court finds any clause invalid, that clause is removed or read down to the minimum extent needed, and the remaining clauses continue.
18.5
No waiver. A delay in enforcing a right is not a waiver of that right.
18.6
Events outside our control. Neither party is liable for a failure caused by an event beyond its reasonable control, such as flood, fire, power failure, network operator failure, cyberattack by a third party, government order or pandemic. This does not excuse a duty to pay Fees already due.
18.7
Relationship. Nothing in these Terms creates a partnership, agency or employment relationship between you and RENTEK.
18.8
Third parties. Only you and RENTEK may enforce these Terms, except as stated in Annex A and Annex B.
18.9
Confidentiality. Each party must keep the other’s non-public business, technical and pricing information confidential and use it only for these Terms. This does not apply to information that is public, already known to the receiving party, or required to be disclosed by Applicable Law, a court or a regulator.
18.10
Records. RENTEK’s system records, logs and invoices are evidence of the Services provided and the amounts due, unless you show a clear error.
18.11
Payment without deduction and costs of recovery. You must pay Fees in full without deduction or set-off. If you do not pay when due, you must also pay RENTEK’s reasonable costs of recovery, including legal fees on a solicitor-and-client basis, as far as Applicable Law allows.
18.12
Insurance. The Services are not insurance and do not replace it. You must keep insurance suitable for your vehicles, drivers, cargo and business.
18.13
Changes in law. If a change in Applicable Law or a direction from a regulator affects the Services, RENTEK may adjust the Services or these Terms to the extent needed to comply, giving notice under clause 18.2 where practical.
Annex A: Extra terms for the iOS App
This Annex applies only when you use the App downloaded from the Apple App Store. If it conflicts with the main Terms, this Annex applies to the App.
A1
Parties. These Terms are between you and RENTEK only, not Apple Inc. (“Apple”). RENTEK alone is responsible for the App and its content.
A2
Licence scope. Your licence under clause 11.2 is limited to using the App on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
A3
Maintenance and support. RENTEK is responsible for maintenance and support of the App. Apple has no obligation to provide them.
A4
Warranty. If the App fails to meet a warranty given by RENTEK, you may notify Apple, and Apple will refund the purchase price of the App, if any. To the extent the law allows, Apple has no other warranty obligation for the App.
A5
Product claims. RENTEK, not Apple, is responsible for claims about the App, including product liability, legal or regulatory non-compliance, and consumer protection or privacy claims.
A6
Intellectual property claims. If a third party claims the App infringes its intellectual property rights, RENTEK, not Apple, is responsible for handling that claim.
A7
Legal compliance. You confirm that you are not located in a country under a United States Government embargo or designated as a “terrorist supporting” country, and that you are not on any United States Government list of prohibited or restricted parties.
A8
Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of this Annex and may enforce it against you.
A9
Contact. Questions or complaints about the App go to RENTEK using the details in clause 3.4.
Annex B: Extra terms for the Android App (Google Play)
This Annex applies only when you use the App downloaded from Google Play. If it conflicts with the main Terms, this Annex applies to the App.
B1
Parties. These Terms are between you and RENTEK only, not Google or any of its affiliates (“Google”). RENTEK alone is responsible for the App and its content.
B2
Google Play terms. Downloading the App from Google Play is also subject to the Google Play Terms of Service. These Terms do not limit any right you have under them.
B3
Licence scope. Your licence under clause 11.2 is limited to using the App on Android devices that you own or control.
B4
Maintenance and support. RENTEK is responsible for maintenance and support of the App. Google has no obligation to provide them.
B5
Payments. Subscriptions are paid directly to RENTEK under clause 4. If you ever buy anything through Google Play, Google’s payment and refund terms apply to that purchase.
B6
Data and deletion. The Google Play Data safety section and the Privacy Policy describe what data the App collects. You can request Account deletion as stated in clause 6.6.
B7
Contact. Questions or complaints about the App go to RENTEK using the details in clause 3.4.