RENTEK Support & Complaint System

We're here to resolve every issue.

Submit complaints, report GPS issues, open technical tickets, and track resolution — all in one place.

Use this portal for
Common Support Categories
⚠️
Submit Complaints
Report service or billing issues
📡
Report GPS Issues
Signal loss, inaccurate location data
🔧
Technical Support Tickets
Device faults, app errors, connectivity
📊
Track Issue Status
Real-time updates on open tickets
Integrate with
Supported Tools & Platforms
🟢
Freshdesk
Ticketing system
🔵
Zendesk
Customer support
💬
WhatsApp API
Malaysia-ready
✉️
Email / SMTP
Auto notifications
Issue Status Pipeline
Track Your Ticket in Real-Time
Submit a Ticket
New Complaint or Request
Issue Type

Track Your Ticket

Enter your ticket ID to view real-time status updates.

Service Centre Dashboard
All active tickets — advance or close each one.